ETV setup and troubleshooting guides
Start with your device and player. These guides explain the same ETV service through Pro and Xtream access, with practical checks before you request another trial.
- ETV Pro or Xtream: choose by device and player
The same ETV content, two ways to connect. Choose the Android app or an Xtream player before requesting a trial.
- Install ETV Pro on an Android phone or tablet
Get the verified ETV Pro app link, install on compatible Android hardware and start an eligible in-app trial.
- ETV Pro on Android TV, TV boxes and other Smart TVs
Identify your television system, choose Pro or Xtream and avoid installing an Android APK on an incompatible TV.
- Set up ETV on iPhone and iPad with Xtream
Choose a compatible iOS player and enter the correct Xtream server, username and password for ETV access.
- Use ETV Xtream on a Windows PC or Mac
Prepare a compatible computer player, enter your Xtream credentials and troubleshoot login without confusing app links and server URLs.
- Xtream login not working: check the fields before reapplying
Diagnose incorrect Xtream credentials, expired test access and player issues without requesting a second trial.
- ETV playback buffering: a practical troubleshooting checklist
Check whether playback issues affect one channel, one device or your connection, and send support the details needed to investigate.
Get help with your setup
Open the installation and existing-user app-link page · Request the right trial for your device
Already applied? Reply to your support email instead of making another request.
Send your device, player and error message to [email protected]. Hide passwords in screenshots.